Covid-19 Individual Resources


211 Maine

Get answers at any time by dialing 211 (or 1-866-811-5695), texting your ZIP code to 898-211, or emailing

Maine CDC Coronavirus Website

Sign up for email updates, learn more about the coronavirus and get the latest status in Maine.

U.S. CDC Coronavirus Website

Get nationwide and global updates and learn more about the coronavirus.

World Health Organization Website

For most recent global coronavirus information.

Health Care and Coverage

The DHHS COVID-19 homepage with information about telehealth, providers, insurance and more as well as a one-pager about accessing DHHS Assistance during COVID-19 

An explanation of insurance coverage and changes during COVID-19 created by the Consumers for Affordable Health Care 

If you’re a willing and able health care worker in Maine, whether retired or not, register for Maine Responds, an initiative gathering volunteer resources to assist our health care system during the COVID-19 crisis. 

State of Maine

Maine State Department of Labor - The Bureau of Unemployment Compensatio

On March 17, Governor Mills and the Legislature enacted bipartisan legislation to increase flexibility in Maine’s unemployment benefits program. It expands eligibility for benefits to people who are affected by COVID-19 but have not lost their job. As well as, waiving the one week waiting period and job search requirements.

Unemployment Insurance Information Regarding COVID-19

Recent legislation was passed to support workers and businesses impacted by COVID-19 by enhancing Maine’s existing unemployment insurance program. If a worker is unsure if they would be eligible for unemployment insurance, the Maine Department of Labor recommends that the worker apply.

More information on Unemployment Insurance can be found here:

Claims can be filed on-line or by phone at 1-800-593-7660.

File an unemployment claim****

****If you are asking if you should file a claim or might qualify for benefits, please file a claim application so the state can determine your eligibility.

Finance Authority of Maine (FAME) - Consumer Loan Guarantee Program for COVID

What it is:

Working with Maine’s financial institutions like banks and credit unions, the Financial Authority of Maine (FAME) will guarantee loans to individuals made by banks and credit unions. The financial institution makes the loan but FAME (backed by the State of Maine) takes on the obligation to repay the loan if the individual who borrowed the money cannot do so. This allows the bank or credit union to process loan requests more quickly, provides for no-interest loans, and means the financial institution cannot turn down a request based on the credit-worthiness of the person applying for the loan. The program is designed as a short-term solution for cash flow distress due to COVID-19-related circumstances and funds are limited.

Who it is for:

Anyone living in Maine who is an employee, self-employed person, sole proprietor, "1099" worker, or other individual who has experienced a loss of income due to circumstances related to the novel corona virus known as COVID-19.

When funds will be available:

Under this program, banks and credit unions may begin making loans to individuals with the expectation of the loan guarantee right away. The fund sunsets on December 31, 2020.

How much an individual can borrow:

An individual who meets eligibility criteria may apply for up to 3 loans (once a month for up to three months), each equal to their monthly after-tax pay, up to $5,000, minus unemployment benefits received. For sole proprietors or self-employed people, the eligible amount is based upon the most recent monthly after-tax revenues, up to $5,000.

Where and How to apply:

  • Contact your financial institution to find out if they are participating in this Loan Guarantee Program;
  • Be prepared to demonstrate need by providing the following two pieces of documentation:
    • A pay stub or bank statement indicating earned income in any 3 months prior to March 1, 2020; AND
    • A sworn affidavit from you stating:
      • You are currently living in the State of Maine; AND
      • You have experienced a reduction in income likely due to circumstances related to the novel corona virus known as COVID-19; AND
      • You are not receiving a loan from any other financial institution through this program; AND
      • The amount per week of unemployment compensation benefits you have received, if any, during the period of March 15, 2020 – December 31, 2020; AND the amount per week of unemployment compensation you are eligible to receive, if any, during the period of March 15, 2020 – December 31, 2020.


This program is designed to ease both the financial and psychological distress of anyone living in Maine who are experiencing loss of income and have no ability to absorb this loss. Individuals who have access to other sources of support are encouraged to use those instead and to only access this program if needed, to keep funds available for other Mainers who need the help, as funds are limited.

The Fine Print:

  • The good news: Loans made under this program are interest-free during the 90-days after receiving disbursement of the loan (the grace period) and the 180 days following this grace period. In other words, from the time a loan is disbursed to an individual in need, the individual has nine months interest- free to repay the loan.
  • The bad news: After that nine months, the lending institution may charge interest or fees in accordance with the financial institution’s lending policy and the terms of the loan agreement.
  • The good news: no payments are due during the 90-day grace period.
  • The bad news: you must repay the loan in full not later than 180 days after the end of the 90-day grace period by making at least 3 and no more than 6 equal installment payments.
  • The good news: there is no penalty or fee for pre-payment or early payment of the loan.

Still have questions?

We are happy to field questions through Business Answers at 1-800-872-3838 or via email at

University of Maine System

UMaine Student Crisis Fund

This fund is available to University of Maine graduate and undergraduate students who have a need for financial support in order to complete the Spring 2020 semester and/or beyond. Please complete the application at the link above to inform the university what you need and why. 

Resources for Distance Learning

This page compiled by the University of Maine System has a host of resources for remote learning, include a particularly helpful section about your different options for internet access:

  • Home internet access from a commercial provider (e.g. Spectrum, Consolidated (DSL) or RedZone Wireless, etc.) or mobile hotspot access through your wireless provider/carrier (e.g. Verizon, US Cellular, etc.).
    • Several U.S. cellular carriers have pledged to provide customers with unlimited data and free mobile hotspot service as part of the ‘Keep Americans Connected’ pledge for the next 60 days. You may read more about the announcements from AT&T, Sprint and T-Mobile.
  • An updated map of ‘Study-From-Car’ sites where WiFi guest access is available for outside of buildings is now available.  For each site, please check the website information provided for availability and connection information.
  • Spectrum WiFi Hotspot Finder
    • Charter/Spectrum has announced they will make all of its WiFi hotspots available for FREE public use through May 12 as part of their commitment to the ‘Keep Americans Connected to the Internet’ challenge. Learn more about their Covid-19 response.
  • Comcast WiFi Hotspot Finder
    • Comcast is providing Xfinity WiFi hotspot access for FREE through May 12 as part of their commitment to the ‘Keep Americans Connected to the Internet’ challenge. Learn more about their Covid-10 response.
  • Free Public WiFi is also available from a number of national chains, including:
    • Starbucks
    • McDonalds
    • Panera Bread
    • Dunkin Donuts
    • NOTE: Please use caution when utilizing public WiFi to access the internet.  Be sure to only use sites that begin with “https://” when entering confidential information, such as username/password